Thursday, January 24, 2019
How employee engagement has been forgotten by many andor remembered by few Essay
How employee  scrap has been forgotten by  more and/or remembered by fewIntroduction            It is believed that  whatsoever comp some(prenominal) which unlocks the secrets of engaging their employees is likely to  set  real high profits. However, this has never been the case.  there  ar  ever ch eitherenges and confusions which leads to distr transaction hence the failure of the employee  affair. The main cause of this is the  wishing of congruity when  talk of the town  nigh the definition and  likewise  cadence of the employee  network. Furthermore, there is  in any case lack of clear distinction between employee  interest and  otherwise closely  think  creations. This papers  school is to conduct an in depth depth psychology on the importance of engaging employees in any activities of a  argumentation  legal action. It will also give recommendations where the importance found from the managers who practice this will be given. &nb   sp          Lack of clear definition is one of the glaring issues that  worry the  archetype of employee engagement. Different categories of  exclusives ranging academic researchers, corporations, practitioners and many more  stand  large variations on how they give meanings. The harnessing of an   playing perioddamental laws members selves with aim of making them work their role in engagement,  race  perpetually  shew themselves physically, emotionally and cognitively during their role  exertion (Kahn, 1990).            An  organisation which is  endlessly wide associated with employee engagement because of their best-selling book, First, Break all the Rules, The Gallup Organization,  form a  dissimilar definition. They define engaged employee as one who works with passion and  tonicity a profound connection to the company he or she is  functional for and have a drive innovation to move the  brass instr   ument forward. Employee engagement may also be defined as a  influence  with which an  plaque aims to increase commitment of its employees as  easily as continuation to aid in the achievement of superior  leave behinds. This definition is  fit in to the International Survey Research. This definition  however looks at employees commitment in three different ways. They may include affective, cognitive, and  endly behavioural which incorporates actions,   make for holdings and thoughts.            The last definition that is  manoeuvren into consideration by this paper is the process of translating the employees potentials into the employee performance as well as  care success.            This as a  issuance changes the ways in which employees perform their duty through utilizing the tools found  at heart the armory of internal communication professional (Shaw, 2005).      &n   bsp     Before indulging  but into the issue of employee engagement, its prudent a proper understanding of how employee engagement measurement is done. There are reliable metrics that are  apply to measure the employee engagement despite the rational and emotional components available. There exists several(prenominal) survey instruments that have been used in measuring the employee engagement. This paper however uses the Q12 survey system which was developed by the Gallup Corporation.            The Q12 survey  claims asking 12 questions which had  safe linkages to high performance and measured how well the companies were meeting  centre requirements for the employees. According to this survey, a high score on the 12 items  eternally reflected the underlying emotional engagement among the employees who took the survey. This engagement leads to improvement in business results, as well as increased  take aims of productivity,    employee retention and profitability (Walker, 2012)            When  dealing with employee engagement, there are a number of  cogitate concepts which must be put into consideration. The four related areas with the employee engagement include  organizational citizenship behaviour,  chore satisfaction, work engagement and organizational commitment. These four go hand in hand to ensure that proper understanding of the employee engagement as well as its importance.            Organizational citizenship behaviour for a long time has  perpetually been referred to as the  purposeless role behaviour. The organizational citizenship behaviour can be defined as the behaviour of an  single which is not explicitly  acknowledge by the formal reward system and in the end promotes the  efficient and effective functioning of the organization concerned. Practically, the organizational citizenship behaviour improv   es efficiency and the  strong suit of an organization by  fork outing support to transformations, adaptations and innovations within the organization. Studying the organizational citizenship behaviour from a macro perspective, its found out that it helps to supply direct support to the organization and the  several(prenominal)s found in the organization. This indirectly supports the organization (Anderson & Williams, 1991).            The organizational citizenship behaviour can be divided into many subcategories that gives a common dimension. The sub components includes self-development, organizational  commitment, sportsmanship,   conduct behaviour, civic virtue, individual initiative and organizational compliance. When a critical review is done on the definitions of the components mentioned above, its realized that their definitions is more or less the same as that of employee engagement. The helping behaviour talked  round shows or    implies an act of voluntary helping others and  gum olibanum preventing the occurrence of any work related problem. Organizational loyalty on the other hand aims at remaining  perpetrate to an individuals work even during tough situations.            However, the component which tends to show strong relationship with the employee engagement is the individual initiative. It can be defined as the persistence one puts on a   grade with extra  enthusiasm or it can be said to be volunteering to perform extra responsibilities as well as encouraging others within the same organization to follow suit (Podsakoff et al, 2000).            Job satisfaction, is also another concept related to the employee engagement. A number of scholars have tried to come up with a wholesome definition of job satisfaction. According to  brief and Weiss, 2002, they described it as pleasurable or the  ordained and emotional st   ate that results from recognizing ones job or the experience from the job. There existed a number of disagreements whether the initially presumed definition was the exact one. It was found that there were so many shortcomings with the Brief and Weiss definition. This made Weiss to modify the definition. Job satisfaction came to be described as the positive or negative evaluation that a person  cave ins about his or her job situation (Weiss, 2002). From time to time, the definition has always updated so as to include a cognitive component in the measurement of job satisfaction.             execute engagement is the third component related to the employee engagement. Work engagement of employees measured or looked at into different categories. It involves vigor, absorption and dedication.  scratch line with vigour, it can be described as  universe fully aerated with energy as well as resilience in job even during the days when nothing seriou   s happens. Dedication involves one organism proud of their work and getting convinced that whatever activity an individual undertakes is significant. Lastly, absorption as a concept means being carried  aside work to the extent that one forgets everything in the surrounding (Hallberg, 2005).            Lastly, the fourth concept related to the employee engagement is the organizational commitment. This concept entails the process that is gone through when obtaining the goals of an organizations multiple constituencies. The goals ranges from a broad organizational goals and their value to a more specific formulation. Organizational commitment may also be defined as the willingness to persist in a course of action as well as the reluctance to change plans  go keeping the main goal to stay on course. Both the definitions  cotton up the fact that people are committed to multiple entities. These multiple entities involve emotional and rational c   omponents (Vance, 2005). The emotional concept is defined as the positive feeling towards an entity while thee rational component means the state of being conscious as well as thoughtful in  readying and executing actions that fulfill commitments.            Having dealt with that, its crucial that  elements which keep employee engaged are looked into in details. There are three main vital ingredients that  found employee engaged. First is the leadership of any particular business organization. The leaders any an organization must set standards that in terms of dedication and  because rubs it off to the rest of the employees. The leaders must be able to  practice difficult decisions correctly and fairly. Furthermore, they should be competent and show consistency in whatever they do. In areas where this is not displayed by the leaders, the employee always feels looked and upon and as result they are always not engaged in whatever activity t   hey undertake. The employees always talk and so poor leadership may be used as the stepping stone to quit any particular job.  dangerous leadership makes an organization to have a very strong employee engagement hence better results (Taylor, 2014).            Secondly, communication and transparency is also a  gene or an ingredient that may make your employee engaged or not. This factor however has been underestimated by many and taken for granted. Senior people in an organization always have a notion that employees concern themselves with earning their  struggle to a larger extent and care very little for other things (Taylor, 2014). The truth of the matter however is that large majority of employees put a lot of  strain on whether they are regularly being  kept in the loop. It always doesnt matter to them whether it concerns their own development or big decisions of the organization. What actually matters is that it concerns everyone. Op   enness and good communication makes the employees to feel  exceedingly appreciated and hence part of the organization. They dont feel detached. This makes the organization a better place to be in.            Lastly, enjoyment is also a key ingredient for engaging employees. The most important aspect of employee engagement is considering the fact that they are human beings. The organization does not run at a  tone ending when they introduce elements of fun in the work place. The fun and enjoyment may range from a number of activities like a dress down party on Fridays, monthly trips, or any other thing that appeals to your employees.            The aim of such enjoyment is to make employees feel like they want to work. This will thus make them stay as long as they want. This is however not the case with many jobs. not many employees always want to make their employees have fun. This makes people h   ave negative attitude towards such jobs leading to very few people doing such jobs. On many occasions, work does not necessarily have to be done with a serious mood at all times. The only way an employer can make the employees feel engaged it to make them feel as if work is something that should be enjoyed rather than being a chore (Taylor, 2014).            Its therefore clear that employee engagement can be grouped into two main broad categories or rather  come on. There is the philosophical approach and the pragmatic approach. The philosophical approach deals with the management  school of thought that are considered when making overall decisions of a human resource. The pragmatic approach on the other hand deals with the dedication programmes for employee engagement. Here, measurement of engagement is done.  no(prenominal) of the approaches either is stated to provide a clear winner when  toilsome to achieve an engaged work force (Shaw   , 2005).            Having placed more emphasis on the engaged employees, its now prudent to talk about the disengaged employees. Its documented that  nisus is one of the factors that can dislodge a highly engaged worker from conducting his or her duties without other workers or the organization getting aware of the in depth of the problem. Historically, many organizations have not done an in depth survey on how to deal with stress or other emotional problems.            The former acting manager of the Freddie Mae, David Kellerman, committed suicide due to stress April 22, 2009. His death was attributed to the organizations failure to respond to the signs he was showing. The government seized his company after running at a loss of $108 billion. The work environment was also stressing. As if that was not enough, he always received so much criticism from the media. All these prompted him to commit    suicide. This is the  spank that happens when employees are not engaged.Recommendations for managers            From the readings and research done, the following are some of the recommendations that ought to be considered by managers to ensure a proper way of promoting customer engagement.            The managers should take specific actions or steps to achieve success. While doing this, they must always remember that each and every company is unique and therefore the action they take should be specific to that particular company. The customers should always be provided with as much information as possible to help make them engaged.            The managers should always know the approach that their organization ought to take and why that approach is important. The employees should also be given the approach used by the organization. When this is done,    it makes them know why its done. This makes them feel part and parcel of the organization and hence promotes the level of employee engagement. Mutual agreement should also be made with the employees. This makes them know what is expect of them.            Rechanneling of extensive time and resources should be done by the employers. This always forms the  bottom of creating a  novel employee engagement initiative. A company may be working on the already made initiatives. These initiatives may be  big forth good results. Coming up with a whole new initiative might lead to misdirection in a  honorable focus which has been in existence for a long time and thus would lower the progress of a company. Engaging in such activities should be avoided at all cost.Conclusion            The concept of employee engagement is one that is very wide. The engagement of employees affects different levels of an orga   nization ranging from micro and macro levels. So as to reduce the existing ambiguity when it comes to matters of the employee engagement, a lot more  claim to be done in this area. Any organization willing to get better results from applying the issue of employee engagement should do so with a lot of caution. Anything done be based on the strengths and weaknesses found, any related concept as well as all the unveiled fields in the issue of employee engagemenReferences(2006). Gallup Study Engaged employees inspire company innovation. Gallup Management  daybook, retrieved from http//gmj.gallup.com/ bailiwick/defaut.aspx?ci=24880&pg=1.Hagerty, J. & Fields, G. (2009). A Fallen Mortgage Titan, disaster amid the Turmoil. Wall Street Journal 6- 5-2009Hallberg, U. (2005). A thesis on  approach Studies of work engagement, type a behaviour and burnout. Department of Psychology, Stockhlom University, ISBN 91-7155-171-9Podsakoff, P., Mackenzie, S., Paine, J., Bachrach, D. (2000). Organiza   tional citizenship behavours A critical review of the theoretical and Empirical literature suggestions for future research. Journal of Management, 26, 51, 1-56.Shaw, K. (2005). Employment engagement, how to build a high performance workforce. Journal on Human Resource, 0-9547741-3-2.Taylor, R. (2014). Maximising employee engagement. Journal of Leadership. 23-05, 47474Walker, S. (2012). Employee engagement and communication research measurement,  outline and action. London Kogan Page.Williams, L. & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in role behaviours. Journal of Management, 17, 3, 601-617Source document  
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