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Thursday, February 21, 2019

Billing System Essay

1.1 universeAs the world pass anes on in this never ending ensue for a cadence and wealth, it is undenicapable that science has made astounding growths. engine room and entropy figure discovering brasss argon e trulywhere. Today, they be becoming the instalation of all(prenominal) development of society.The training touch on governing body administration is not a simple machine. It is wish well a very modern and highly complex calculator. It hobo do each(prenominal) the functions at a speedy rate and also facilitates us to search and progress in our homes and line of descentes. This is apparently complicated, plainly the vibrant issuecome provide be our play impelling and cost-efficient. ready reckoner technology is very of the essence(p) in particular in the business field. It drive out help to make work easier. information processing musical arrangement is a powerful tool, allowing you easily unornamentedct entropy in bon ton to prepare repor ts and analyze the information. Computers flowerpot help a business stick out in contact with its guests as hale.Computers backside help managers keep require in of the financial status of the keep company on a yearly, monthly or even day-to-day terra firma. Companies can make utilisation of their ready reckoners to print checks for payroll and expenditures, and can form a direct link to the companys swear account. Computers through with(predicate) web connection made business consummations easier and much than convenient. As compared to hard copied selective information which is much prone to damage selective information saved in the reckoner is more(prenominal) secured. Thus, information processing form plays a astronomic role and importance in the business field.Already computers have be dogged such(prenominal)(prenominal) an important part of our livesin airports, banks, railway stations and every(prenominal) well-equipped modern office. As computer c ontinues to proliferate in ever change magnitude human actions across wide-ranging segments of Government, business and industriousness, the roughhewn man is get to believe hesitantly that computers can actually deliver a swell part of the promise that they had offered. Society isgradually accepting the fact that computers entrust indeed change the manner in which the things are done.For a piss arranging bill, which is complex, repetitive and has voluminous data computerization is recommended. Computerization overcomes many of the defects in the manual of arms constitution, is fast and urinates a control on the organisation. In our show entitled Computerized burster musical arrangement for Pansol Rural body of uri wiseorks, the searchers forget give an extent or the effectiveness on keeping the consumers consumption information, and the make-ups order of battle in more advance and effective ways.The advocate think that with strong desire and hope that advance development of this submit would be more significantly help on the way to a good and efficient electric charge body which should lead to at least minimizing if not eradicating the negative and undesirable aspects of this proposed system.1.1.2 Background of the StudyOn may 23,1981, the residents of Barangay Pansol voluntarily associated themselves to form an association whose primary nominate is to provide its members with satisfactory supply of potable piss for domestic use at conjectural salute.A year later, Pansol BWP- RWSA Inc. was constructed jointly by the USAID/BWP MILG and the provincial government of Batangas chthonic the authorities of Governor Jose C. Laurel. A contract was made and entered into by and amidst the provincial government of Batangas and the Association. It was represented by then President Mr. Juan E. Manalo, the duly authorized representative. The province lent to the Association 44.67% of the total project cost amounting to P 141,602. 30 to fin ance the construction of the Level II pee supply system system or communal faucet in Barangay Pansol. The loan is collectable within 20 years with interest rate 4% per annum.As the population grew, the necessity for household connections increase and it gave rise to the Level triple project or the individual household connection.The Association consists of 948 active members as of January 25, 2015. Thru the dedication of its Board of Directors, they put up a separate blood to provide scholarship grants to worthless except deserving students, of which the fund came from atomic get along 6% of their per diem. But many have applied for the grants and theDirectors asked for the peeingworks Associations counterpart for the continuance of its project. Now on its 12th year, the scholarship is cool it on- going. The opposite project was the summer Art Workshop which had 33 graduates and think in May 22, 2009.The Association also did its part in the constructionof the multi- pur pose building which house the Barangay peeingworks Office, the Barangay Health Center and the Barangay Hall. Pansol Rural Waterworks has red-hotly opened its Refilling Station to underwrite the availability of scavenge and safe water at lower costs.As of today, there are 11 employees at Pansol Rural Waterworks who are truly devote in serving Pansolians, headed by a Board of Directors whom are all residents of Pansol, Padre Garcia, Batangas.1.2 Statement of the Problem1. 2. 1 General ProblemThis learning seeks to find out the solutions to the problems encountered by Pansol Rural Waterworks and their consumers. It deals with the problem with their manual complaint system which results to slow processing of works.1. 2. 2 Specific Problems shadowy processing of transactions on accusationIn aptitude of calculations and put down transactions sequence wasting is the result of slow flush process1.3 Objectives of the Study1. 2. 1 General ObjectivesThis read aims to develop an or ganized and an effective kick system in terms of working capabilities. It leave behind help to build an efficient system to minimize the processing period of transactions amid the administration and the consumers.1. 2. 2 Specific ObjectivesTo debar the slow processing of transactions repayable to manual transaction system. To provide an efficient and effective calculations and transactions mingled with consumers and administration. To littleen the time and effort in processing complaint transactions.1.4 signification of the StudyThe researchers are proposing the Computerized burster System for Pansol Rural Waterworks. This leave behind assure the fundaments development initiatives and faster cathexis transaction processing among administration and their consumers.If the proposed system ordain be implemented, this ordain be the con adaption of the legitimate manual system to a computerized one. The deal would be beneficial to both administration and consumer. In view of the fact that this institution is currently encountering problems in their manual rush system, the proposed computerized system would be admit to turn down or at least change magnitude such problem. The transaction can be done faster, easier and close which will result to less time and most burden of work shoot will be reduced.In annexition to this, the proponents will also benefit from the story, because they will be able to meet the shootments and will also learn from their research.For future researchers, this vignette will serve as a reference material associate to their own studies.1.5 Scope and Limitations of the StudyThe focus of the theater of operations deals mainly on the boot system of the institution.These include all necessary statement specifying the hire transactions including the admit which will serve as the posed report of the billing transaction.This study clearly implies that the other aspects of the institutions operation such as payroll and other orthogonal system are not include in our study. The research is absolutely focused on the billing transactions of the company and it has nothing to do with any other unrelated transactions.1.6 MethodologyA series of interview was administered to obtain the needed and hi-fi information for this study. The researchers have had a board interview regarding the systems requirement and the information to be encoded in the system.Internet is a large help in the fulfilment and completion of the memorials for this study. Through internet browsing, the researchers found out several relatedliteratures and studies including foreign and local researches which was compared to the proposed system which is the Computerized tutelage System for Pansol Rural Waterworks.Another factor of research is library research in which the proponents found additional literatures and related studies. 1.7 Conceptual manakinThe design will seek and provide solution for the problems that are world enco untered by the institution and its consumer. Through the use of this design, the billing system with all the necessary data would be boomingly done and recorded during the billing process.This shows the fundamental basis of the proposed system. The inputs which are prison term Number, Last Name, stock(a) Name, Middle Name, Address, Contact Number, Month, overdue get a line, Present Reading, Previous Reading, Consumption, Bill fare and Penalty were presented here.Fig. 1 Conceptual FrameworkThe figure shows the fundamental basis of the proposed system. The inputs which are Meter Number, Last Name, First Name, Middle Name, Address, Contact Number, Month, Due mesh, Present Reading, Previous Reading, Consumption,Bill Amount and Penalty were presented here. This also shows that the process is the Computerized bill System for Pansol Rural Waterworks, and the generated output of the process is the receipt.1.8 Definition of termsSystem- is a set of interacting or interdependent r egions forming an integratedwhole flush system- is a gang of computer software and hardware that receives call detail and function usage information, groups this information for special accounts or clients, produces invoices, creates reports for management, and records (posts) payments made to node accounts.Computerization- involves the process of taking activities or tasks not previously done on the computer and shifting them to universe done on the computer.Hardware is the prayer of physical elements that constitutes a computer system. Computer hardware is the physical parts or shares of a computer, such as the monitor, mouse, keyboard, and so on, all of which are physical objects that can be touched (that is, they are tangible)Software- is any set of machine-readable instructions that directs a computers processor to perform specific operations. Computer software contrasts with computer hardware, which is the physical component of computers.Technical feasibility- is one of the first studies that must be conducted after the project has been determine.Economic feasibility- is the cost and logistical outlook for a business project or endeavor.Operational feasibility- is a measure of how well a proposed system solves the problems, and takes advan iotae of the opportunities identified during scope definition and how it satisfies the requirements identified in requirements analysis phase of system development.Visual Basic 6.0- is a high level programming language which evolved from the earlier DOS version called BASIC.Windows- is a metafamily of graphical in operation(p) systems certain, marketed, and sold by Microsoft. It consists of several families of operating systems, each of which cater to a certain sphere of the computing intentnessMicrosoft Access- is a database management system from Microsoft that combines therelational Microsoft Jet Database Engine with a graphical user interface and software-development tools. It is a member of the Micr osoft Office suite of applications, included in the Professional and higher editions or sold separately.Database- is a line of battle of information that is organized so that it can easily be accessed, managed, and updated.CHAPTER IIREVIEW OF RELATED LITERATURE AND STUDIESThis chapter tends to discuss the related literature and study. This will show the distinction amidst the related studies of the other research to the proposed system. These write- ups were of large help to the proponent stask of accomplishing their objective.2.1 Related LiteratureAs the researchers conducted their research, they gathered all this related literature. agree to James A. Seen, author of the rule book entitled digest Design of Information System states that system development can generally thought of victimization as having two major components, system analysis and generally system design is the process of homework a new business system to replace or component the old. But before this can be don e, we must thoroughly construe the old or present system and determine how computer can be used to make the operation effective. just as the selfsame(prenominal) with how the proponents started the system analysis for this study. The analysis started from analysing the existing or the old system of the company.From the author of the book entitled Modern Systems Analysis and Design that was written by Jeffrey A. Hatfer, Joey F. George and Joseph A. Valacich, the goal of 6000 design is to provide a system that is easy to read, easy to code, and easy to maintain. They define information system analysis and design of information system is based on the intellect of the organization , objective, coordinate and process. Information system can be developed through various systemologies and comprehensive nine-fold step approaches to develop a system. Techniques are particular processes that follow to ensure the study is well through- out complete and comprehensive. The goal of inform ation system for the organization is to respond and forbid problems and opportunities through innovates uses of information. uniform this proposed study, the proponents goal is to design a system that will help the company change and innovate.According from an internet term by Pradeep Gokhale entitlted Computerised Water Billing System, Amaravati water supply scheme is the still urban water supply scheme in Maharashtra which has been getting the quick-wittedness of computerized water billing system continuously since 1991. The operating of the system has been outsourced. The software development has not been in a year or two, but it has been in process years together and proudly contributed by liberally from meter readers, counter clerks, fitters, plumbers, clerical staff in the office, and auditors and accountants, to the higher officers, engineers at all levels, and most of consumers of the scheme. It has become most intelligent software in the country and now it is not only benefit software but it is management software.It is in use in number of cities in Vidarbha and has to deal out the experience of managing more than 800, 000 consumers in the Delhi, the Capital city of the Country, since 1995. Following book has been included in the Maintenance Manual for urban areas. Water Billing and revenue enhancement Management System is the most important aspect of any Water Supply Scheme as it governs the financial aspect, which is the most important factor. Irrespective of the basis of the Billing Metered/Unmetered, the Computerized Billing System needs tierce major databases First is the master data, this is the data, which needs to be entered only one time when the Consumer/Connection is added into the database.This data is relatively static in reputation and does not change time to time. Various data required to be store dare Consumer Number, Name of Consumer, Address, Type of Use, Type of Consumer, Tap Size, Date of Connection, Details of Feeder Li ne, Locality, House No., Ward No., No. of taps, No. of Families, Meter Make, Meter Number, First Reading, Ownership of Meter, Deposit Amount etc. minute is the data for each billing period, this data will be entered for every consumer for every round and will be used for calculating the demand of that billing round. Various data items required to be stored are Consumer Number, Date of Meter Reading/Period for which Billed, Status of the Connection and any changes in Master Data etc.And the third is the receipt data, this data will be the data related to the payments made by the consumers against the bill issued. This data will be entered on daily basis irrespective of the billing frequency. Various data required to be storedare Consumer Number, Date of recognize, Receipt Number, Details of the assembling Centre, Cash/Cheque (If Cheque- Cheque No., Bank, Branch) Part salary/Adhoc Payment/Deposit, Account Head for posting etc. The article points out a step- by- step procedure of the system implementation. Like the proposed study, upon impklementation, there will be procedures to ensure the systems data efficiency.According to an anonymous author of an internet article entitledPrinciple of Water Rates, Fees and Charges, if the good billing system is computerized, the time required for the preparation of the bill tabulation may be relatively short, perhaps only one or two weeks. The computer staff may however be required to develop specific programs to extract and summarize data in the form required, and delays are very much encountered because computer time is not readily available when needed. By the beginning the bill tabulation early in the cost of assist study, the results should be available to avoid delay both in the design of judge and in the evaluation of the adequacy of proposed rates to recover allocated costs of return from customer classes.A bill tabulation shows the number of customer bills rendered at various levels of water usage during a specific period of time for each customer class served by the utility. The tabulation of bills for a historic period provides the basis for identifying typical customer- class usage patterns and aides in the development of rates recognizing such usage patterns. Rate schedules that are intend to be applicable throughout an entire year generally require a bill tabulation for a historical record. Slow processing is one of the problems that occur in the existing manual system, and like what was mentioned in the article, it is the researchers target to increase the speed of process and to lessen the delays of transactions.As said in an internet article entitled maturation Effective Waterworksand Collection Practices, written by an anonymous author, modify billing and parade activities has an agile impact on the revenue streams of a service of process supplier that can, in turn, encourage mercenary-grade and operational efficiencies for aiding the enlargement and delivery of r ectifyd, reliable, and sustainable services. This note draws on national and internationalistic chemises to look what it takes to implement an effective billing and collection system. Effective billing and collection systems are a critical component for ensuring the viability of a service provider. meliorate these has an immediate impact on the revenue streams of a service provider that can, in turn, help in improving services. Effective billing and collection systems are a critical component for ensuring the viability of a service provider. ameliorate billing and collection activities has an immediate impact on the revenue streams of a service provider that can, in turn, help the service provider in improving services. However, while effective billing and collection practices depend on many internal factors (including customer databases, the extent of metered and unmetered service provision, tariff and billing structures, delivery of bills, and facilities for customer payments) , the institutional arrangements under which service providers operate and provide services determine whether such practices will remain sustainable in the long term.Efficient billing and collection practices can set incentives for the provider to effectively charge, and collect water bills while also fulfilling a commercialorientation to services the revenue streams of a service provider that can, in turn, help in improving services. This note draws on national and international cases to explore what it takes to implement an effective billing and collection system that encourages commercial and operational efficiencies for aiding the expansion and delivery of improved, reliable, and sustainable services. The note starts with an explanation of how poor billing and collection hurt the service provider, followed by the key principles of an effective billing and collection strategy, illustrated through national and international billing practices.The elementary aim of the performance improvement series is to help water utilities and serviceproviders understand and adopt chemical mechanisms that promote cost recovery and sustainable revenue strategies, as well as help achieve financially operable and sustainable improved services. The objective is to be able to focus not only on specific performance improvement areas by advancing technical, commercial, and operational efficiencysuch as leak reduction, billing and collection, customer service, and tariff setting, among othersbut also ensure that such improvements remain sustainable and viable in the long term through arrangements such as performance agreements, monitoring, and evaluation. The article focuses on the importance of effective billing and collection, the common pitfalls that their poor implementation have, and what some service providers have done to improve upon current billing and collection practicesthrough measures including robust recordkeeping and billing procedures, modify customer databases , outsourcing billing activities and using improved technology, and encouraging and incentivizing staff to foreshorten billing and collection functions more diligently. Like the study, the goal of desingning a computerized system is to generate an effective billing process in the company.According to http//www.cusi.com/water-billing-system.html, skillful like with any business, having the remediate tools is critical to a companys failure or success. One of the most critical tools for a successful utility company is having an efficient, yet effective water billing system. Having the right billing in system is place is important for a number of reasons. unfermented water billing software helps utility companies to be more efficient in their overall billing processes, while helping them to elevate productivity.New water billing technologies help utilities automate internal billing processes into a simple, effective, and easy to use system. If youre looking to boost efficiency and productivity, while decreasing customer response times and increasing customer satisfaction, there is no one more trusted in the utility billing services industry than CUSI Utility Billing Solutions. CUSI provides complete change billing solutions forcompanies with customer bases from 500 to over 500,000. Currently, CUSI has over 1000 companies using their billing solutions to manage their water, sewer, gas, electric, and vauntmanagement operations. Also, CUSI currently offers CIS/Utility Billing solutions to help address challenges of utility companies both large and small. CUSIs water billing system will offer a number of benefits to your utility company almost immediately. Just the same with the proposed study, the researchers aim to develop a system that will be beneficial to both management and consumer.According to an article entitled Water Billing Software Runs the Business from http//encyclopedia.jrank.org/ , for large commercial water customers with multiple units, like a partment complexes, the water billing software is capable of allocating a single meter adaptation into multiple bills according to square footage and occupancy. When your utility company outgrows the capability of your current water billing system, invest in the most advanced system to hint every aspect of your utility business. Be prepared to update business processes to include the software inputs that will keep the office and field apprised of work activity and customer requests. Train the employees and monitor the ongoing effort to use the software effectively throughout the day. The initial investment in high-quality water billing software will improve your margins and reduce the monetary expiration from unpaid accounts. Your customers and employees will be better informed, and the costs will be recovered within an acceptableperiod of time. The same with the proponents target in designing the system, the program will be effective and improve the companys billing and collecti on.An article from http//www.waterefficiency.net/ entitled TheBenefits of Automated Billing, says that, by employing water billing software, utilities can reduce the size of their labor force, providing immediate savings. They wont need as many utility employees to set active billing issues if software is doing this job for them. And reducing the number of employees in the billing department doesnt necessarily mean laying off skilful workers. Utilities can train billing department staffers to take on other jobs, whether with the municipal utility or elsewhere in the utility. Water billing software also allows utility employees to focus their efforts on other tasks.They can spend more time in the utilitys customer service department answering resident questions. They can analyze the reports created by billing software to hunt for potentially costly leaks. And they can study these same reports to determine new ways to conserve water use and reduce the water utilitys overall costs o f providing this water to its customers. Todays water billing programs provide a horde of reports and functions that stretch far beyond simply sending payment notices to consumers. labor water utility officials recognize this and use these reports to operate their utilities in a more efficient and cost-effective manner. The proponents study targets to lessenthe work load of employees and the fast processing of billing transactions in the company.According to an article with a title Impact of Municipal Billing Systems on Revenue Collection. The Manila Water Utility undertook a series of reforms between 2000 and 2003. The utility now employs 100 per cent metering on all service connections, which are read monthly. There has been an increase in new service connections, identification of illegal users, billing of unbilled services, and replacement of faulty meters. As a result, revenue has increased by 83 per cent while the norm collection period has fallen from 86 long time to 50 days . Like the research study, once implemented, the proponents look preliminary to effective billing and collection of payments in the company.Another article entitled Baltimore Approved New Water Billing System mentioned that, Baltimore officials approved on Wednesday a new water billing system that will bring the current 35-year-old system up to date. In the next couple of years, the city is updating more than 500,000 meters and launching a new billing system. The new system will be the brains behind the citys new water meters and will allow customers to read bills online and get more informationabout water usage. When UMAX launches, it will bill customers on actual usage, meaning no more minimum bills. The new system known as UMAX will enable the city to move away from the existing minimum billing pretense toward a system that charges based on actual consumption, Baltimore Mayor Stephanie Rawlings-Blake said. Just like the research, it is needed to improve the companys perfor mance in terms of billing transactions.2.2 Related Studies2.2.1 Local StudiesIn the study conducted by Benipayo (1994), entitled Study on the RM/GS Billing System of the Manila electronic Hotline Telephone Company, stated that billing system is an essential component of the revenue generating function of the company. Thus, failure to generate bill on the straitlaced time would effect the retaliation in the collection of revenues. The billing update is actually the revision of the entry of the new accounts in the customer file. chastening to update customer state in the billing records shall in a no billing of the consumption and will ultimately cause a non-generation bill. Like the study, the researcher aims to be agood innovation in the companys billing process. Effective billing system means good revenue.According to the Casimiro Development gage Water Billing System, in inch 2001, Bartolome, Alonde, Yanuaria and Atendido made a study about the development of Casimiros Water B illing System. Based on their study, the problem was that Casimiro Development Corporation water billing system operates 13 projects and approximately 450 units per project that work on in a manual-based environment. To develop more accurate files, they created a well-structured database that lessen and speed up the works in computations in voluminous files with accurate and error-free files. According to the Trece Martires Water District Billing and Collection System.In March 2002, Cruto, Legaspi and Rosero made a study on Trece Martires Water District Billing and Collection System. Based on their study, the problem is that the Trece Martires Water District Billing and Collection System apply the manual processing of its billing and collection clerks and other office personnel. The records of the customers were record in paper works that are less reliable to keep those files. When a customer asks for his/her records, it will add up the workloads of the employees. To accurately ke ep those records, they developed an automated Transaction impact System that speedup the customers daily transaction, utilised efficient and safe storage of customers records and a more reliable and accurate computation of customers water bills. entire files is to be provided when this proposed study is implemented.In the study of Bartolome (2000), entitled A Computer Water Billing System for Teresa Water Supply, stated that in making a water billing computerized, numerous benefits can be acquired. One of the benefits is that it speeds up the current computation of the bills wherein the operators will not waste their time in computing the bills of every concessionaire because the system computers it automatically. Like the study, there are also several benefits that can be acquired like the fast processing of billing transactions.A study entitled LAN-Based perspicacity and Billing System for Camiling by Angelica Pagaduan said that, the manual method of assessing and issuance of r eceipt during enrollment period at Camiling Colleges is prone to errors, wordy and most often misplaces records or documents. The people concerned could not have got more students because of the slow assessment and computation of fees to be paid, thus, causing cark to both teacherswho are assisting in the enrollment and the students during enrollment. The proposed system will be designed to improve the current Assessment and Billing System of Camiling Colleges.In the study of Purification (1995), entitled Billing System of Plaza Hotel, states that due to probably of manual computation error, computerizing the system will be able to step this probability even it is very rarely experienced in the manual billing system. Like the study of Purification, the study also aims to eliminate or at least lessen the computation error in the billing system.A study with a title The Case study of Manila Water Company states that to maintain a sustainable structure for a world-class standard for water and wastewater services for tubing Manila, there is a need to ensure a balance between the interests of the consumers and the operators. Experience in the Philippines, however, indicated otherwise. The balance of interests was not easy to come by with regulatory regimes suffering from weak regulatory capacity. In order to avoid the same tendencies to repeat in the new contracts, the concession agreement select a regulation by contract26 framework. This framework lay down in a clear and detailed manner within the contracts the activities that would be regulated by an independent agency. The same with the study, the proponents aimsto design a system that will be beneficial to both management and consumer.The study entitled Remote Automatic Water Meter Reading System using Global System for Mobile Communications by Rainer N. Dita, Paolo Pedro C. Martinez, Chrish Adrian S. Miranda focuses on implementing a GSM based system for the automatic water meter reading in the Philippine s. This will determine if there is a significant disparity between analog water meter and the proposed system in data collection. Weather conditions and security issues regarding the GSM module will not be interpreted into account. Also, the network problem due to its provider is not included on the study. This study aims to develop an automatic water meter reading system that will enhance the Analog water meter data collection by utilizing wireless technology using GSM module system for data transmission to increase the range of data transmission.2.2.2 overseas StudiesA Foreign study entitled Irish Water Charges Plan says that, this document represents Irish Waters scheme of charges which are reflective of a number of Government and conditioned emotion directions (some of which are being finalised currently) which in totality turn back the water charges plan. The scheme ofcharges in this document are designed to ensure that Irish Water only recovers the allowed revenue approved by the CER over the period 1st October 2014 until 31st December 2016. Irish Water has been guided by principles12 associated with equity and non-discrimination efficiency in use of Water Services cost reflectivity cost recovery stability and constraint in developing our scheme of changes. Simplicity of the system, this is what the researchers aim. Our study needs to be simple in order to let the user understand the system easy.The aim of this paper with a title Water Label to correctWater Billing in Spanish Households is to propose a new way to improve the contents in water bills by adding a new water label that allows for checking the efficiency of water use. The water tag provides information to tenants about their efficiency of water consumption. In case of houses with a special meter to obtain the domestic hot water consumption, an extra water label can be shown with the evaluation of this kind of consumption. Furthermore, this information is compared to the average consumpti on value of citizens from the same province. To go further in citizens awareness about this subject, some recommendations should also be included, which will help to reduce water consumption.This research takes a new step forward in terms of billing, since it evaluates, compares and gives recommendations with the purpose of improving the actual water billing system,thus increasing the awareness of citizens and decreasing water consumption in Spanish housing. Although bills are only a means of transmission, considering that it is a receipt of a service, they are subject to certain legal restrictions that, in the case of Spain, are established by Royal Decree 87/2005 42. This document indicates the minimum data that bills should contain, such as the invoice number, name and surname, and so on. In addition, there is a part that is considered appropriated to give better customer service. Like the study, it also aims to provide a system that will bring improvement and innovation in the s ompany.A study entitled spite Water Systems present a new approach to promote water security with uncertain but significant future risks from population growth, hydrological divergence and extreme events, and intensifying water allocation demands across water supply, agriculture, industry and ecosystems. Strategic and transparent water pick decision making is cardinal for water security to be achieved. This is in turn contingent upon the accurate, timely and reliable collection and communication of information relating to water abstractions and use, and the primary resource base.With winding networks expanding globally across national territories, SWS offer a mechanism to capture and communicate dataon water resources through hydro-informatic systems on abstraction from surface water and groundwater, soil moisture content, storagelevels and network leaks or theft. By generating accurate and reliable data, SWS deployed at scale can drive a step change in water sector accountabi lity and transparency, thereby improving governance, reducing risk and ultimately creating a new business case for water sector investment. Partnerships across mobile network operators, water service providers, regulators and investors will be needed to crystallise the full potential of SWS and catalyse further innovations.In a study in India, the Hyderabad Metro Water Supply and Sewerage Board introduced a spot billing scheme for billing its water connections. This helped reduce the billing cycle from three weeks to one day, which in turn resulted in increased cash flow (Agarwal 2008). The Board initially outsourced the billing function to a private party that had relevant experience. Through handheld data logger machines, staff employed by the private party can generate bills on the spot and deliver them to customers. The scheme has been in operation for about 70 per cent of the Boards service area. In the long run, the Board aimed to hand over the bill generation activity throu gh spot billing to its own meter readers. The Board undertook some restructuring of its current staff, and redeployment and rationalisation of their work schedules. Like our study, the aim of this proposed system is to improve the companys performance, to lessen the problems and to provide an effective billing sytem.

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